Course curriculum

  • 1
    Ascend Hospice
    • WELCOME
    • Mission, Vision, & Values
    • Meet the Team
    • FAQ About Hospice Care
    • Volunteer Positions
    • Ascend Hospice Quiz
  • 2
    Patient Rights
    • Patient Bill of Rights
    • Resident Rights Include
    • Patient Bill of Rights Quiz
  • 3
    COVID-19 Protocols
    • Volunteer Requirements
    • Patient Contact Guidelines
    • What to Expect at a Facility
    • What is COVID-19 & How does it Spread?
    • Protecting Yourself & Others
    • Putting on PPE
    • Taking Off PPE
    • Hand Hygiene
    • When to Wash Your Hands
    • Proper Handwashing
    • Cough Etiquette & Hand Hygiene
    • If Isolation Precautions are in Effect
    • Volunteer Visitation Bag
    • COVID-19
  • 4
    Keeping Healthy Boundaries
    • Boundaries
    • Boundaries in the Healthcare Setting
    • Boundaries Quiz
  • 5
    Emergency Preparedness
    • The Basics & Quick Tips
    • Home Safety
    • Fire Safety
    • Hazardous Material Spill
    • Emergency Preparedness Quiz
  • 6
    Abuse & Neglect
    • Abuse & Types of Abuse
    • Physical Abuse
    • Psychological Abuse
    • Sexual Abuse
    • Financial Abuse
    • Neglect
    • Rights Violation
    • Situations that May Contribute to Abuse & Neglect
    • Symptoms of Stress
    • Dealing with Stress
    • Know Your Responsibilities
    • Abuse & Neglect Quiz
  • 7
    Alzheimer's & Dementia
    • Alzheimer's Disease
    • Stages of Alzheimer's Disease
    • Tips for Bedside Engagement
    • More Communication Tips
    • The Dementia Program at Ascend Hospice
    • Alzheimer's & Dementia Quiz
  • 8
    Frequently Asked Questions
    • 15 Simple Questions for New Volunteers
  • 9
    Wheelchair Safety
    • Basics
    • Wheelchair Attestation