Course curriculum

  • 1
    Code of Conduct
    • Code of Conduct
    • Attestation: Code of Conduct 2026
  • 2
    HIPAA & Patient Rights
    • HIPAA
    • HIPAA Basics
    • Social Media and HIPAA Compliance
    • Patient Rights
    • Quiz: HIPAA & Patient Rights
  • 3
    Abuse and Neglect
    • Definition of Abuse
    • Types of Abuse
    • Situations That May Contribute to Abuse and Neglect
    • Symptoms of Stress & How to Deal with Stress
    • Your Responsibilities
    • Quiz: Abuse & Neglect
  • 4
    Fraud, Waste, & Abuse
    • The Basics
    • Abuse
    • Fraud
    • Quiz: Fraud, Waste, & Abuse
  • 5
    Infection Control
    • The Chain of Infection
    • Hand Hygiene-Let's Learn Public Health
    • Washing Your Hands
    • PPE Sequence: Donning and Doffing
    • Cough Etiquette & Respiratory Hygiene
    • Quiz: Infection Control
  • 6
    Bag Technique
    • The Bag Technique
    • Video on Bag Technique
    • Quiz: Bag Technique
  • 7
    Blood Borne Pathogens
    • What Are Bloodborne Pathogens
    • Transmission
    • What You Can Do to Eliminate Exposure
    • What to Do if Exposure Occurs
    • Quiz: Bloodborne Pathogens
  • 8
    Tuberculosis
    • Overview of TB
    • Inactive TB
    • Active TB
    • Treatment
    • 5 Things to Know About TB
    • Quiz: Tuberculosis
  • 9
    Fire Safety
    • General Fire Safety
    • How to Use a Fire Extinguisher
    • Fire Extinguisher Types and Uses
    • Quiz: Fire Safety
  • 10
    Emergency Preparedness
    • Introduction
    • Natural Disasters and Extreme Weather
    • Biological and Chemical Agents
    • Shelter in Place
    • Emergencies to Prepare For
    • Quiz: Emergency Preparedness
  • 11
    Hazardous Chemicals
    • What are Hazardous Chemicals
    • Routes of Chemical Exposure
    • First Aid
    • Managing a Spill
    • Quiz: Hazardous Chemical
  • 12
    Safety Basics for the Hospice Volunteer
    • Visit Tips
    • Home Safety
    • Quiz: Safety Basics
  • 13
    Pain & Symptom Management
    • How Hospice Manages Pain and Symptoms at Home with Nurse Julie
    • Quiz: Pain and Symptom Management
  • 14
    Alzheimers & Dementia
    • What is Alzheimer's
    • Teepa Snow: The GEMS-Brain Changes, Setting, & Care
    • Alzheimer's & Dementia-Communication
    • Challenging Behaviors and Dementia
    • How Alzheimer's Actually Leads to Death
    • Family Impact
    • Quiz: Alzheimer's & Dementia
  • 15
    Veterans
    • Support for Veterans at End of Life with Qwynn Galloway-Salzazar
    • Attestation: Support for Veterans at End of Life
  • 16
    Human Trafficking
    • Recognizing and Reporting Human Trafficking
    • Attestation: Human Trafficking
  • 17
    Workplace Violence & Sexual Harassment
    • What it is & Who is at Risk
    • How to Reduce Workplace Violence
    • Sexual Harassment: What It Is
    • Sexual Harassment: FAQ
    • Quiz: Workplace Violence & Sexual Harassment
  • 18
    Restraints & Seclusions
    • Restraints & Seclusions
    • Quiz: Restraints & Seclusions
  • 19
    Safe Medical Device Act
    • Safe Medical Device Act
    • Quiz: Safe Medical Device Act
  • 20
    Death & Dying
    • Death & Dying
    • Quiz: Death & Dying